Customer Center


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a Payment?


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Welcome to the Pacific Union Financial
Customer Center!

Our Customer Center gives you online access to almost everything you need to stay informed on your mortgage loan with Pacific Union Financial.

Log in to access your account.

Contact Customer Service

877-516-7998
Monday – Friday 9:00am – 7:00pm (CT)

2014 HOLIDAY HOURS
Wednesday, December 24, 2014 - 9:00am - 3:00pm (CT)
Thursday, December 25, 2014 - Closed
Friday, December 26, 2014 - 9:00am - 7:00pm (CT)

Refinance Your Loan


  • As a current customer of Pacific Union Financial, there is no one who knows your mortgage better. With mortgage rates at historic lows, the time to discuss your options is now.
  • Fill out our online Fast Rate Quote Request Form, or
  • Contact a Pacific Union Loan Officer to discuss your refinancing options:
    888-251-1225
    Monday – Thursday 8:00am – 8:00pm (CT)
    Friday 8:00am – 5:00pm (CT)

Your Account


  • Make a payment
  • Check your loan status
  • Set up account alerts
  • Sign up for free auto pay

Log In to Account


IMPORTANT NOTICE!
Our payment address is changing.

To make a payment after December 15, 2014, please submit to:
P.O. Box 655621
Dallas, TX 75265-5621